When it acts
- A page is created or edited
- A topic repeats and has no document
Connect Notion and use the wiki you already write
In many teams the real documentation is in Notion and the help center lags behind. With Notion connected the agent answers from the wiki, and when it spots a repeating topic it drafts the missing page there.
What it solves
The wiki you already write starts answering
In many teams the real documentation is in Notion and the help center runs two months behind. Connecting Notion, what you already write starts answering: no copying content elsewhere and no maintaining two versions of the same thing, which is what makes one of them rot.
What it solves
The missing article writes itself
When a topic is asked often enough and has no document, the agent spots it and leaves the draft in Notion, written from what has already been answered in those conversations. Someone reviews and publishes it. Documentation stops being the task nobody gets to.
What it solves
Only what you share, and revocable
The agent enters the databases and pages you open to it, not the whole workspace. That is the objection that stops this connection in any team with sensitive information, and the answer is that the permission is yours: you give it in parts and withdraw it whenever, without disconnecting anything else.
What it does
What the connection triggers and what the agent does with it
An integration is not useful for being on the list: it is useful for what it lets the agent do. This is what Notion puts on the table, and what the agent does with it without anyone watching.
What it can do
- Answer from the databases and pages you grant it
- Draft the article that is missing
How Notion helps the agent resolve with context
Three concrete things that change the team day, not a feature list.
No duplicated wiki
You write in Notion as always and the agent answers from that, with no content copied elsewhere.
Documentation writes itself
The topics that repeat most come back to Notion as a draft, built from what has already been answered.
Only what you share
The agent enters the databases and pages you open to it, not the whole workspace.
How it works
Three steps, and only the first needs a Notion admin. The rest you change later without reconnecting anything.
Authorise the connection
You open the integrations panel, pick Notion and authorise access with the account your team already uses. You need to be an admin in Notion, so if you are not, this is the only step you will have to ask someone for.
You choose what the agent sees
You tick the channels, events and account fields it can reach. What you do not tick does not exist for it, and you can change that whenever you want without reconnecting anything.
It answers with that context
From the first conversation the agent looks that data up before replying, resolves what it can close on its own and passes to a person what it cannot, with the case already assembled.
Frequently asked questions
How long does connecting Notion take?
Minutes, not an afternoon. You authorise access and choose what it can see; nothing needs rewriting and no development work is needed to start.
Can I revoke access later?
Yes, and from either side: revoking the connection in Intake or withdrawing the permission from Notion. The agent stops reading that data immediately and keeps answering with the rest.
Does using Notion cost extra?
No. Every integration sits inside the per-resolved-conversation price: 0.41 EUR on annual billing. There is no add-on to buy and no call meter.
What happens if Notion stops responding?
The agent answers with what it does have and, if the question depended on that data, hands off to a person explaining why. It never invents the value it could not look up.
Does it write in Notion without permission?
No. The draft is only created if you enable that action, and always as a draft for someone to review.
Does it work with databases?
Yes. It can read a database properties and answer from them, not only from page text.
