When it acts
- When a page is created or edited
- When a topic keeps coming up and has no page
Connect Notion and use the wiki you already write
In many teams, the up-to-date documentation is in Notion and the help center lags behind. With Notion connected, the agent answers from the wiki, and when it sees a topic that keeps coming up with no page, it leaves a draft there.
What it solves
The wiki you already write answers questions
In many teams, the up-to-date documentation is in Notion and the help center runs two months behind. With Notion connected, what you already write is used to answer: there’s no content to copy elsewhere and no second version to maintain, which is what makes one of them go stale.
What it solves
A draft of the missing article
When a topic comes up often and has no page, the agent spots it and leaves a draft in Notion, written from what has already been answered in those conversations. Someone reviews and publishes it, and documentation stops being the task that never gets done.
What it solves
Only what you share, for as long as you want
The agent sees the databases and pages you open to it, not the whole workspace. It’s the first concern for any team with sensitive information, and you control the permission: you grant it piece by piece and remove it whenever you want without disconnecting anything else.
What it does
What the connection gives the agent and what it does with it
What counts in an integration is what it lets the agent do. This is the data Notion brings and what the agent does with it on its own.
What it can do
- Answer from the databases and pages you share with it
- Draft the missing article
How Notion helps the AI agent
Three concrete things that change your team’s day.
No duplicate wiki
You write in Notion as usual and the agent answers from it, without copying the content anywhere else.
Drafts of what’s missing
The topics that come up most go back to Notion as drafts, written from what has already been answered.
Only what you share
The agent only sees the databases and pages you open to it, not the whole workspace.
How it works
Three steps, and only the first needs a Notion admin. You can change the rest later without reconnecting anything.
Authorize the connection
Open the integrations panel, pick Notion and authorize access with the account your team already uses. You need admin rights in Notion, so if you don’t have them, this is the only step you’ll have to ask someone for.
Choose what the agent sees
Select the channels, events and account fields it can access. Anything you don’t select stays hidden from it, and you can change it anytime without reconnecting.
The agent answers with that data
From the first conversation, the agent checks that data before replying, resolves what it can close on its own and hands the rest to a person, with the case already prepared.
Frequently asked questions
How long does it take to connect Notion?
A few minutes. You authorize access and choose what it can see; nothing needs rewriting and no development work is needed to start.
Can I revoke access later?
Yes, from either side: by revoking the connection in Intake or removing the permission in Notion. The agent stops reading that data right away and keeps answering with everything else.
Does using Notion cost extra?
No. Every integration is included in the plan, from €49 a month. There are no add-ons to buy and no per-call charges.
What happens if Notion stops responding?
The agent answers with what it does have and, if the question depended on that data, hands the conversation to a person and explains why. It never makes up data it couldn’t look up.
Does it write in Notion without permission?
No. It only creates drafts if you turn on that action, and always as a draft for someone to review.
Does it work with databases?
Yes. It can read a database’s properties and answer from them, as well as from the text of your pages.
