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Why IntakeYour support bill stops growing with your teamHow it worksIt answers, acts and hands offHow pricing worksPer conversation, not per personBuilt for SaaSIntegrations and decisions for one kind of customerInboxConversations with the account stateAI agentResolves before it reaches the teamHand off to a personWhen the agent stops and who picks the case upHelp centerPublic articles the agent answers fromReportsVolume, resolution and response timesMessagesAlerts and surveys before the ticketAll integrationsSlack, WhatsApp, Zendesk and the restAnswersYour articles plus the account stateActionsCalls your API with the permissions you setHandoffPasses the case with the context attachedRepeated topicsGroups what gets asked again and againNew articlesDrafts the piece that is missing
For SaaSResolve tickets with real account state and Actions to your API.For ecommerceResolve orders, returns and refunds with real order data.For dev toolsResolve API, auth and webhook errors with real data.StartupsSupport customers better while your team moves fast.EnterpriseKeep answers consistent across larger teams and customers.Support teamsAnswer faster and reduce repeated work.Product teamsTurn customer conversations into product signals.GTM teamsAlign support, sales, and customer success.Live chat and messagingEngage customers on your website or app.Ticket managementTrack, organize, and resolve conversations in one place.IT service managementConnect support with the tools your team already uses.Knowledge basePower answers with connected knowledge.
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Terms & policies

  • Terms
  • Privacy
  • Data processing
  • Cookies
  • 1. What cookies are
  • 2. What we use on intake.es
  • 3. Legal basis
  • 4. How to manage or withdraw consent
  • 5. Third parties and international processing
  • 6. Changes to this policy

Cookies policy

Last updated: April 6, 2026.

On this page you can review the technologies we use to remember your choice and, if you want, enable or disable analytics cookies.

1. What cookies are

Cookies and similar technologies are small files or identifiers that can be stored in your browser when you visit a website.

They can be used, for example, to provide technical functions, remember user choices, or measure site usage in an aggregated way.

2. What we use on intake.es

On intake.es we only use technologies that are necessary for the operation of the site and, optionally, Google Analytics 4 to obtain aggregated statistics about site usage.

We do not currently use advertising or profiling cookies, nor third-party tools such as YouTube, Vimeo, Calendly, HubSpot, Meta Pixel, LinkedIn Insight, Hotjar, Stripe, chat tools, or third-party embeds.

  • Analytics cookies are not loaded before you give consent.
  • Rejecting analytics is as easy as accepting it.
  • You can change your choice at any time from this page.

3. Legal basis

Necessary technologies are used on the basis of legitimate interest and technical necessity in order to provide the service requested through the website.

Analytics cookies are only used if you provide consent. If you do not accept, Google Analytics 4 is not loaded.

4. How to manage or withdraw consent

You can accept or reject analytics from the initial banner and you can also change your choice from this page at any time.

You can also delete cookies or local storage from your browser settings. If you do, the site may ask you for your preference again on a later visit.

5. Third parties and international processing

If you accept analytics, certain technical and usage information may be processed by Google LLC as the provider of Google Analytics 4, subject to its own terms and policies.

In practice, this may involve international processing of data linked to the use of that service. This statement is a reasonable inference from the use of Google Analytics 4 as an external provider.

6. Changes to this policy

We may update this cookies policy if the law changes, if we add new tools, or if we change the way we measure site usage.

If that happens, we will publish the updated version on this page.

Cookie preferences

Necessary cookies and technical storage used to remember your choice remain active. Analytics only turns on if you allow it.

Necessary

Required for the basic operation of the site and to remember your choice.

Always active

Analytics

Google Analytics 4 only loads once you give consent.

Your preferences are applied immediately.

Cookies and similar technologies in use

At the moment we use a technical storage item to remember your choice and, if you accept it, first-party Google Analytics 4 cookies for aggregated measurement of site usage.

NameProviderPurposeDurationType
Cookie preference storageFirst partyStore your analytics cookie decision in the browser.Until you change your choice or clear browser data.Necessary / technical storage
_gaGoogle Analytics 4Distinguish unique users in aggregated reporting.Up to 2 years under Google default settings.Analytics
_ga_<container-id>Google Analytics 4Persist session state.Up to 2 years under Google default settings.Analytics
_clckMicrosoft ClarityTie visits from the same browser to one identifier, so we can build heatmaps and session recordings that show where navigation gets stuck.Up to 1 year under Microsoft default settings.Analytics
_clskMicrosoft ClarityGroup the pages viewed during a single session into one recording.1 day.Analytics

Website controller

If you have any questions about this policy or your cookie preferences, you can contact us using the email address below.

Owner
Castany Carranza Adrià
NIF
48219934C
Email
info@intake.es
Location
Calle Can Targa, Núm. 27 C, 08320 El Masnou (Barcelona), Spain
Domain
intake.es

The GA4 and Microsoft Clarity cookie names and default durations described above are based on each provider official documentation. Neither tool loads if you decline analytics: consent is checked before their scripts are downloaded. The general consent and information structure follows the layered notice approach recommended by the Spanish data protection authority.

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