AI agent use cases
Four ways to use the AI agent: chat on your website or app, ticket management, technical support and a knowledge base. In each one it answers with the account data and hands to a person whatever needs one.
Live chat and messagingInstall the agent on your website or app to resolve repeated questions with each account’s plan, settings and usage. View use case Ticket managementThe agent resolves repeated tickets and hands to a person only the cases that need one. View use case IT servicesWhen a user says something is not working, the agent checks configuration, detects the wrong parameter, and guides the fix. View use case Knowledge baseConnect your docs with each customer’s data so answers are not generic when they depend on the account. View use case
