Resolve onboarding questions after the sale
The agent resolves onboarding and post-sale questions with each account’s data, and saves you setup calls after the sale.
Trusted by teams at:
- and 20+ more companies
Reports
Detect patterns in what your customers ask
See how much comes in, which topics repeat and what to improve in support, product and communication.
See the reports
Knowledge base
Connect your docs to everyday support
Your articles, internal docs and past answers become one source for your customers, your team and the agent.
See the help center
AI answers
Answer repeated questions before they reach the team
The agent answers from your docs and leaves your team only the conversations that need a person.
See the AI agent
CUSTOMERS
Customer objections
See which questions slow conversion, expansion, or adoption.
CUSTOMERS
Clearer onboarding
Find where customers get stuck and create better guidance.
INBOX
An inbox for tickets that need context
Every conversation arrives with history, plan, settings, usage, and what the agent already checked.
See how it worksAnswer onboarding questions where they appear
Email
Support emails land in the same inbox, with the customer’s data next to them.
WhatsApp
The agent replies on WhatsApp with your documentation and the customer’s data. When it can’t solve it, it hands the conversation to a person in the same chat.
Website chat
The chat on your site or in your app, with the AI answering from your help center.
Connect support with onboarding
Sync conversations, customer data, and tasks with the tools your team already uses.
See all integrationsYour customers’ data,
in the EU and under your control.
Intake runs on AWS in the European Union and complies with GDPR. The agent only reads and does in your systems what you allow, and your team can review every answer.
- GDPR
- Data in the EU
- AWS with SOC 2
Frequently asked questions
How does it help sales and customer success with onboarding?
It shows where users get stuck, resolves the repeated questions and gives sales, customer success and support the same information.
What is the AI agent?
An AI agent that serves your customers on your website, your app, email or WhatsApp. It answers with your docs and each account’s data, and resolves repeated questions before they reach your team.
Does the agent replace the team?
No. It handles the repeated questions and hands to a person, with full context, whatever needs one.
Can we use our own documentation?
Yes. Your docs are the base, and the agent also checks the account’s plan, settings and usage when the answer depends on the user.
How do we get started?
Most teams start with the five or ten questions that come up most, connect their docs and give the agent access to the data it needs to answer them.
