AI resolution
AI answers with docs and real account state to reduce repetitive tickets.
[ INTAKE · PRODUCT ]
Escalate only what needs human review
Centralize conversations, account state, and handoff so the team does not start every reply from zero.
Every conversation arrives with account state
Messenger widget
Embedded widget inside your SaaS to resolve where the user gets blocked.
Email
Turn repetitive emails into tickets with visible account state.
Slack
Handle Slack questions with account context before replying.
Inbox designed so you do not start from zero
Every conversation arrives with history, plan, settings, usage, and what the agent already checked so you resolve faster.
Customer context
The team sees history, plan, previous conversations, and relevant signals without opening other tools.
Account data
Plan, settings, usage, and state next to every conversation.
Clear handoff
Notes and context when a person needs to step in.
Deflection
Measure which tickets did not reach the team.
Multilingual
Help the team reply to customers in different languages.
Account + conversation
Every ticket arrives with the user’s real state
Plan, settings, usage, history, and conversation in one place so you do not investigate from zero.
AI resolution
Resolve repetitive tickets before they add team load
AI answers with documentation and real account state. If it cannot resolve, it escalates with context.
Insights
Measure real deflection in production
Identify deflected tickets, repeated topics, and cases that still reach the team.
Understand every customer with full context
Connect conversations, data, and requests so support, product, and go-to-market work from the same reality.
Customer profile
History, conversations, and relevant data in one place.
See how it worksGrouped requests
Group repeated conversations and spot what matters most.
See how it worksContinuous learning
Use every conversation to improve support and documentation.
See how it worksINTEGRATIONS
Connect the agent with your favorite tools
Sync conversations, customer data, and tasks with the tools your team already uses.
Privacy, control, and human oversight
The agent is designed to work with customer data in a controlled way, with secure access and human decisions when they matter.
GDPR-ready
Secure access
Data control
Frequently asked questions
Which channels can the inbox centralize?
It can bring conversations from the web widget, email, and Slack into one inbox.
What is the agent?
The agent is an AI support agent embedded in your SaaS. It reads real account context and answers repeated questions before they add load to the team.
Does the agent replace the team?
No. The agent reduces repeated work and escalates the cases where a person adds judgment.
Can we use our own documentation?
Yes, but it does not stop there. The agent combines docs with plan, settings, usage, and real account state.
How do we get started?
Most teams start with the repetitive questions creating the most load and the account data needed to resolve them.
