[ INTAKE · CAPABILITIES ]
Drafts the article you are missing
When a question repeats and the documentation does not cover it, Intake drafts a proposal from what support already answered. You review and publish.
How it works
From gap to draft, without sitting down to write
When a question repeats and no article covers it, Intake gathers what support already answered and drafts a proposal. It stays a draft until someone approves it.
Frequently asked questions
Does anything get published without us seeing it?
Never. Everything arrives as a draft and stays there until someone on your team approves it.
Where does the content come from?
From your own support replies and the documentation you already have. It does not invent the procedure.
Does it help update old articles?
Yes. If an article exists but no longer matches what is being answered, it shows up as a suggested change.
