A chat inside your app that knows each user’s account
The agent works inside your website or app, checks each account’s plan, settings and usage, and resolves repeated questions.
Trusted by teams at:
- and 20+ more companies
AI answers
Answer repeated questions before they reach the team
The agent answers from your docs right away, and your team only steps in when a person is needed.
See the AI agent
Human handoff
When a person is needed, they get the case with full context
Whoever picks up the conversation sees the full thread and the customer history, so they never start from scratch.
See the handoff
CUSTOMERS
Conversation history
See the customer’s previous conversations next to every new chat.
CUSTOMERS
Customer data
Sync data from your product so the team sees the plan, usage, and status of each customer.
INBOX
An inbox built to reply in real time
For teams that want the agent to resolve repeated in-app questions before they interrupt anyone.
See how it worksSupport your customers anywhere
Email
Support emails land in the same inbox, with the customer’s data next to them.
WhatsApp
The agent replies on WhatsApp with your documentation and the customer’s data. When it can’t solve it, it hands the conversation to a person in the same chat.
Website chat
The chat on your site or in your app, with the AI answering from your help center.
Connect with your favorite tools
Connect the agent with the tools your team already uses, so support, product and account data stay in sync.
See all integrationsFrequently asked questions
Which chat channels does the agent support?
Web chat on your site, email and Slack. Every conversation lands in the same inbox, with no separate tools.
How does the chat hand off to a person?
When the agent cannot resolve it, someone on your team gets the conversation with the history and previous messages, and picks up without starting from scratch.
Does the chat work outside business hours?
Yes. The agent answers repeated questions at any hour, and whatever needs a person is left ready for your team.
What is the AI agent?
An AI agent that serves your customers on your website, your app, email or WhatsApp. It answers with your docs and each account’s data, and resolves repeated questions before they reach your team.
Can the agent answer questions using our own documentation?
Yes. It uses your docs as the base and combines them with the account’s plan, settings and usage when the answer depends on the user.
What happens when the AI cannot answer?
The conversation goes to a person with the customer data, the previous messages and the question that needs help.
Does the agent replace our support team?
No. It handles the repeated tickets and hands to a person what needs one.
How much does the AI agent cost?
From €49 a month billed yearly (€59 month to month) with 200 conversations included; €129 with 800 and €289 with 2,000. No per-seat fees, and a 10-day free trial.
