Repeated tickets, resolved before they reach you
The agent resolves repeated tickets, shows you how many close without your team and hands to a person only the cases that need one.
Trusted by teams at:
- and 20+ more companies
AI answers
Answer repeated questions before they reach the team
The agent answers from your docs right away, and your team only steps in when a person is needed.
See the AI agent
Reports
Understand what customers ask and where to improve
See ticket volume, the most repeated topics and resolution time, and decide what comes first.
See the reports
CUSTOMERS
Full customer profile
See customer data, history, and previous conversations directly from each ticket.
CUSTOMERS
Request tracking
Identify the topics that repeat most and prioritize the tickets with the most product impact.
INBOX
An inbox built to resolve tickets faster
Built for teams that want to resolve repetitive tickets with more context and less manual support.
See how it works
Centralize requests from every channel
Email
Support emails land in the same inbox, with the customer’s data next to them.
WhatsApp
The agent replies on WhatsApp with your documentation and the customer’s data. When it can’t solve it, it hands the conversation to a person in the same chat.
Website chat
The chat on your site or in your app, with the AI answering from your help center.
Connect with your favorite tools
Connect the agent with the tools your team already uses, so support, product and account data stay in sync.
See all integrationsFrequently asked questions
How does the agent handle ticket volume?
It brings every ticket into one inbox, assigns them automatically and answers the most frequent ones with AI before they reach a person.
Can tickets be prioritized?
Yes. You can see which tickets repeat, which ones resolve automatically, and which ones need a person.
Can other channels be integrated with the ticket system?
Yes. Email, Slack and your web chat land in the same inbox, wherever they come from.
What is the AI agent?
An AI agent that serves your customers on your website, your app, email or WhatsApp. It answers with your docs and each account’s data, and resolves repeated questions before they reach your team.
Can the agent answer questions using our own documentation?
Yes. It uses your docs as the base and combines them with the account’s plan, settings and usage when the answer depends on the user.
What happens when the AI cannot answer?
The conversation goes to a person with the customer data, the previous messages and the question that needs help.
Does the agent replace our support team?
No. It handles the repeated tickets and hands to a person what needs one.
How much does the AI agent cost?
From €49 a month billed yearly (€59 month to month) with 200 conversations included; €129 with 800 and €289 with 2,000. No per-seat fees, and a 10-day free trial.
