One flat monthly price. Everything included.
Starter
€49/ month
€588 a year, in one payment
Includes200 conversations a month
Try free for 10 daysPro
€129/ month
€1,548 a year, in one payment
Includes800 conversations a month
Try free for 10 daysScale
€289/ month
€3,468 a year, in one payment
Includes2,000 conversations a month
Try free for 10 days
Everything else is the same on all three plans.
- The full AI agent
- Unlimited team members
- No AI usage charges
- No message cap per conversation
- Inbox
- Email, WhatsApp and website chat
- Help center
- Actions in your systems
- Integrations
- Reports and answer review
- API access
- Handoff and closing rules
- Automations
- Replies in the customer’s language
Excl. VAT. 10-day trial with no card on any of the three.
Trusted by teams at:
- and 20+ more companies
How to pick a plan
Which plan do I need?
- Starter≈ 7conversations a day200 a month, weekends included
- Pro≈ 27conversations a day800 a month, weekends included
- Scale≈ 67conversations a day2,000 a month, weekends included
The agent answers every one first. The ones it resolves never reach your team; the rest arrive with the history reviewed, the account checked and the next step ready.
If you go over your plan’s conversations in a given month, the agent pauses until the next cycle and your team keeps answering. We charge nothing for the overage and the service is not cut. If it happens every month, move up a plan.
See a 15-minute demoIncluded on every conversation
What the agent does on every conversation
- Resolves the question
- Checks the account data
- Gets things done in your systems
- Links to the help center
- Tags and classifies
- Hands off to a person with the history
- Closes once it is resolved
- Logs it in your reports
A conversation counts once
However many messages, searches or actions it takes. A customer asking three things in the same thread counts once.
Nobody pays for a seat
Invite the whole team. With 3 support agents or 30, the bill stays the same.
Control your spend
The plan is the most you pay: there is no variable usage to run away. If you go over in a given month, the agent pauses and your team keeps answering, with no extra charges.
Common questions.
How does the free trial work?
It is 10 days on the full plan with no card. You connect a channel, load your information and the agent starts answering the same day. When it ends you pick a plan or do nothing: we don’t charge you unless you choose one.
How much does this cost me a month?
What your plan says and nothing else: EUR 49, 129 or 289 a month on annual billing (EUR 59, 159 or 359 month to month), for 200, 800 or 2,000 conversations. No per-seat or AI usage charges. Prices exclude VAT.
Can I invite the whole team at no extra cost?
Yes. Invite the whole team, whether you are 3 or 30 people. The price depends only on the conversations in your plan, not on how many of you use the inbox.
Can I put a cap on my spend?
You already have one: the plan is the cap and there is no variable usage. If you go over the included conversations in a given month, the agent pauses until the next cycle and your team keeps answering, with no extra charges.
What do you never charge me for?
People on your team, AI usage (there is no message cap per conversation), actions in your systems, searches in your information, channels, integrations, or going over the plan. Only the conversations included in your plan count.
Can I start with only part of my conversations?
Yes, and it is what we recommend: connect Intake to one channel or start with your most repeated questions while the rest stays in your current tool. You don’t have to migrate anything to see whether it works.
Do you do custom quotes?
No. The price is published and the same for everyone. The 15-minute call is for seeing the product with your own cases and sorting out integration questions, not for negotiating the price.
What is the difference between Starter, Pro and Scale?
Only the conversations included each month: 200, 800 or 2,000. The agent, the channels, the integrations and the team members are the same on all three.
What counts as a conversation?
Any conversation that arrives through any of your channels, whether the AI agent or a person on your team answers it. It counts once, however many messages it takes, and the counter resets on each billing cycle.
Can I cancel anytime?
Yes, from the app itself. No lock-in and no penalty: you keep access until the end of the period you already paid for.
Do prices include VAT?
No. Listed prices exclude VAT; applicable VAT is added on the invoice.
